1. General Information

These General Terms regulate the use of the online store https://tasev.com.mk/shop/ (hereinafter: the “Store”).

By using this website, you agree to these terms.

2. Owner Information

Destilerija Tasev Kompani DOO Kavadarci
Address: Brakja Djunovi 36, Kavadarci, Macedonia
Email: info@tasev.com.mk
Tax number: 4011025525120

3. Delivery Policy

We do not sell or deliver:

• alcoholic beverages to persons under 18 years of age
• energy drinks to persons under 14 years of age

Delivery is carried out exclusively within the territory of the Republic of Macedonia.

4. Privacy Policy

4.1 Data Controller

The data controller is:
Destilerija Tasev Kompani DOO Kavadarci
(same contact details as above)

4.2 What Data We Collect

We may collect the following data:

• First and last name
• Delivery address
• Billing address
• Email
• Phone number
• Order details
• Billing information
• IP address and technical data
• Cookie data

Note:
We do not store payment card details. Payments are processed through external secure providers.

4.3 Purpose of Processing

The data is used for:

• Order fulfillment
• Payment processing
• Communication with users
• Legal obligations
• Analysis and service improvement
• Marketing (only with consent)

4.4 Data Retention

Data is stored:

• as long as necessary to provide the service
• in accordance with legal obligations
• for marketing — until consent is withdrawn

4.5 Sharing with Third Parties

Data may be shared with:

• courier services
• technical providers (hosting, CRM, accounting)
• government institutions (as required by law)
• banks (in case of dispute)

Only the minimum necessary amount of data is shared.

4.6 Security

We apply measures such as:

• SSL/HTTPS protection
• controlled access
• backups

4.7 Cookies

The website uses cookies for:

• functionality
• analytics
• marketing

Users can accept or reject them through a consent tool.

4.8 User Rights

You have the right to:

• access
• correction
• deletion
• restriction
• objection
• withdrawal of consent

Contact: info@tasev.com.mk

4.9 Children’s Data

The website is intended for persons over 18 years of age.
No data is intentionally collected from children.

5. Return and Refund Policy

Return period: 14 days

The product must be:

• unopened
• undamaged

Return contact:
info@tasev.com.mk

Costs:

• we cover them if the product is defective or incorrect
• in other cases, they are covered by the customer

Refund:

• after product inspection
• via the same payment method or replacement

Exceptions:

• products with opened packaging

6. Changes to Terms

We reserve the right to modify these terms.
All changes will be published on this page.